Laptop Power Jack Repair:
What do you do if your laptop has a broken DC power jack? This page will inform you on how to get your DC jack fix with a budget. It includes the DC jack and repair labor all by our expert panel of laptop repair technicians. Planet Cyber technicians only use the latest in soldering technology.
Below you will find:
Symptoms of a broken DC power jack
How some repair centers handle DC jack repair
How laptop DC power jacks break
Getting a new DC power jack installed by us
Laptop DC jack repair FAQ
Symptoms of a broken DC power jack:
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The laptop only works when you hold the DC power plug in a specific way (DC jack is broken or loose). |
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The laptop will not charge the battery. |
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The laptop gets no power at all. |
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The laptop switches from AC power to battery power (intermittently due to a loose or broken power jack). |
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The DC jack may feel loose. |
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The laptop only runs on the battery (there is no power is getting through the DC jack). |
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Sparks coming out of the rear of the laptop when you insert the power plug into the DC jack. |
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The laptop suddenly turns off. |
How some repair centers handle DC jack repair:
Did you know that most service centers don’t want to deal with this problem by attempting to repair the DC jack? A lot of service centers, (including the large nationwide stores/laptop’s manufacturer), will either tell you the machine is not repairable/ that they will need to replace the motherboard. This can cost as much as $350 or up to $800! These service centers choose to ignore the fact that a broken DC power jack can be repaired without a motherboard replacement. It is because they are not equipped with the tools or training to do DC power jack repair on your laptop.
How a DC jack break:
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On most models of laptops, the DC power jack do not have enough reinforcement within the structure of the casing and motherboard to handle the stress caused by movement of the power plug. |
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Sometimes some DC jacks simply utterly fail under normal use of your computer. On certain models, after a year or two of usage, parts just come loose. |
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The plug jerks the DC jack loose when sometimes the laptop gets dropped. |
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The DC power jack gets broken from the laptop power cords. Who are the culprits? People, pets and yes, even vacuum cleaners. |
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When the DC jack gets moved back and forth enough times, it becomes loose. Cause? The laptop is moved around a lot. |
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By some manufacturers,(in some cases) the DC jack was not soldered onto the motherboard well. |
Getting a new DC power jack installed by us:
Planet Cyber technicians can do this kind of repair on a daily basis for ALL brands of laptops. This could be for individual customers or other computer repair shops all over the US. Planet Cyber has every DC jack for every laptop in stock. Our technicians have years of electronic training and experience (unlike most laptop repair centers). Our technicians also have invested in only the best soldering equipment to safely remove the old DC jack from the laptop and to replace it with a new DC power jack. All without damaging the motherboard! Would you love to have Planet Cyber technicians (who perform more DC power jacks than any other repair center in the nation) to repair your DC jack, rather than having it repaired by somebody in their basement shop?
Drop off your laptop at Planet Cyber.
Laptop DC power jack repair FAQ:
Q. Is Planet Cyber a local repair shop or a national repair center?
A. Actually we’re both. Planet Cyber has started out as a very small hometown computer repair and computer rental business. Over time Planet Cyber has grown into a national laptop repair center (and computer rental place) who services computers for customers all over the United States. Planet Cyber has have become most famous for our laptop DC power jack repair service, however folks in our community still know us as their local hometown computer repair shop.Call our local Chamber of Commerce and ask about us!
Q. What geographical areas do you serve?
A. Planet Cyber’s laptop DC jack repair service covers the entire United States. Through easy shipping (via UPS/USPS/FedEx) , we have replaced the DC jack in laptops for customers in every state in the US!. Customers tell us they love the price, speed and quality of our laptop DC jack repair. All of this along with our friendly customer service! This make their decision to ship their laptop to Planet Cyber worthwhile.
Q. Will the my brand of laptop be compatible with DC jack repair?
A. Yes, Planet Cyber will repair (the DC jack) on all kinds of PC laptops. Actually Planet Cyber will replace the DC jack in laptops, and yes we are factory certified for all of the major brands. The common leading laptops that need the DC jack repair are HP ( Omnibook and Pavilion), Compaq (Presario and Armada) Dell (Latitude and Inspiron ), Acer (Aspire and Travelmate ), Toshiba (a lot of the Satellite series), Gateway, Sony (Vaio), Samsung, IBM (Thinkpad), Averatec, Emachines, Asus and Panasonic.
Q. Why would I choose Planet Cyber for DC jack repair on my laptop?
A. Planet Cyber has talented and skilled technicians who will replace the DC jack on your laptop the first & right time. All without doing any damage to your laptop. Planet Cyber also has the state-of-the-art infrared soldering equipment. Did you know that having infrared soldering equipment means Plane Cyber can remove the old DC jack quickly and safely without applying too much heat too long to the motherboard during desoldering? Planet Cyber technician get lots of experience replacing DC power jacks before they ever touch a customer’s laptop! Even better, Planet Cyber believes in providing friendly personal service to our customers.
Q. Do you do anything else besides DC jack repair?
A. Yes, Planet Cyber will thoroughly check your laptop for any other problems besides needing the DC jack repair. Planet Cyber will give you a report. In addition to DC jack repairs, Planet Cyber also replaces LCDs, memory upgrades, inverters, hard drives, fans, keyboards, and even take care of software problems. Technicians also clean out the dust/debris from inside the laptop FREE of charge when we do any internal repair, such as DC power jack repair!
Q. For each week, how many DC jack repair jobs do you do?
A. Planet Cyber averages weekly about 150 DC jack repairs. Planet Cyber has many computer shops who send us their power jack repair jobs. Planet Cyber gets new DC jack repair re-sellers and word-of-mouth costumers. With that weekly average of laptop DC jack repair jobs continues to grow.
Q. How much does it take to have my DC power jack replaced? Any hidden charges?
A. (see price chart).
Q. How do I pay you?
A. All major debit and credit cards (Visa/Master Card/American Express/Discover card) are accepted. And of course, cash.
Q. What if it can’t be fixed?
A. If the cord was yanked out very hard, (on very rare occasions), part of the motherboard is broken that the DC jack attaches to. We do not repair or charge you for the repair if the unit is opened (and we note this). Planet Cyber will give you some options, including sending the laptop back or a quote on a replacement motherboard. If you choose not to have the laptop repaired, we will only charge our standard diagnostic fee $50 (subject to change).
Q. How long does it take?
A. We repair laptops in the order received. Turnaround time on our DC power jack repair is typically 1 or 2 business days. Did you know that other repair centers advertise same day service on DC jack repair, but state otherwise on their web sites? Planet Cyber advertises the 1-2 day DC jack repair service. We always do our best to turn around every DC jack repair within that time frame. Did you know that sending your laptop to the manufacturer for repair (actually motherboard replacement) could take 8 – 12 weeks?
Q. Will my DC jack ever break again?
A. Planet Cyber does a lot of repairs daily and we have the best working on your laptop. Unfortunately, we can’t change the engineering of your laptop. Some DC jacks mount in to your laptop’s motherboard by as few as three small pins.Just be careful not to jerk the laptop around because even though most laptops never return for service a second time, the jerk can break the DC jack again.
Q. Warranty on the repair?
A. Yes! Planet Cyber will back every DC jack repair (and the power jack itself) completely for 10 days, against a defective jack and installation. The customer is covered in the event the DC jack repair is not performed on your laptop correctly.
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